Return Policy
Return Policy
At Elite Herbal Care, we prioritize your satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, please review our return policy below:
1. Eligibility for Returns
- Products must be returned within 7 days of delivery.
- Items must be unused, unopened, and in their original packaging.
- Returns are only accepted for damaged, defective, or incorrect products.
2. Non-Returnable Items
- Opened or used products cannot be returned for hygiene and safety reasons.
- Items purchased on clearance or as part of promotional sales are not eligible for returns.
3. Return Process
- Contact us at support@eliteherbalcare.store or call +92-XXX-XXXXXXX to initiate a return.
- Provide your order number, reason for return, and photos of the product (if applicable).
- Once approved, we will guide you on the return shipping process.
4. Refunds
- Refunds will be processed after we receive and inspect the returned product.
- Refunds will be issued to the original payment method within 7-10 business days.
- Shipping fees are non-refundable.
5. Exchanges
- If you received a damaged or defective product, we offer free exchanges for the same item.
- Contact us within 7 days of delivery to arrange an exchange.
6. Return Shipping
- Customers are responsible for the return shipping costs unless the product was damaged, defective, or incorrect.
- Ensure the item is securely packaged to prevent damage during transit.
7. Contact Us
For any questions or concerns about your return, please reach out to:
Email: support@eliteherbalcare.store
Phone: +92-XXX-XXXXXXX